NOWCA Swim - London Royal Docks - 26/08/2023

Detailed venue information including water temperature, venue facilities, equipment required, location and transport options, can be found on our venue website (link above)

Course size:
We have different loop sizes (150m-750m). Loops available are dependent on session times and weather conditions and will be adjusted to ensure swimmer safety.

Swim time:
Swimming is not currently time limited – you may swim until 5 minutes before the end of the session.
All timeslots show the start time for your booking except for the final timeslot which shows the start and end time.
If you book the last timeslot of the session, you must be out of the water at least 5 minutes before the end of the slot.
If you wish to swim longer, please ensure you choose an earlier timeslot.


Bookings
Please ensure you check the day and time before you book.
Swim bookings are non-transferable. Refunds may be offered under certain conditions.
<a href="https://loveopenwater-help.freshdesk.com/support/solutions/articles/101000477823-can-i-cancel-my-booking-at-a-love-open-water-venue-/"><b>INFORMATION ABOUT CANCELLING A BOOKING</b></a>

Swimming with children:
Water temperature must be above 14 degrees.
Visit our website HELP page and look for Swimming with Children for information about minimum age and conditions for swimming with children

Wetsuits:
Wetsuits are not compulsory at Love Open Water venues. For wetsuit hire/purchase options, visit the Equipment section on our venue website.

Coaching:
Check under 'Available Activities' for courses currently being offered or visit our website for further information
<a href="https://loveopenwater.co.uk/coaching/"><b>COACHING</b></a>

Inductions:
Cold Water Inductions are required between November 1 - 31 March or when the water temperature drops below 15 degrees (whichever is sooner). If you’ve previously completed the NOWCA Cold Water Induction (online or onsite) this should be marked against your profile (check with your Venue Manager onsite). If you haven’t completed the induction before, you will need to do this before swimming at the venue in the winter season.
<a href="https://loveopenwater-help.freshdesk.com/support/solutions/articles/101000478381-do-i-need-to-do-a-cold-water-induction-to-swim-at-low-venues-/"><b>MORE INFO</b></a>


NOWCA membership:
All Love Open Water venues are NOWCA affiliated venues. This means, you must be a NOWCA member to swim.
NOWCA membership gives you access 40+ venues around the country as well as a range of other benefits.
<a href="https://nowca.org/become-a-member-dev/"><b>MORE INFO</b></a>

You should sign up and pay the membership fee on ACTiO and then book an activity or event at any affiliated venue.

When you arrive for your first swim, you will be issued with a NOWCA wristband which you must wear every time you swim. You must tap in and out of water and let the onsite staff know how far you’ve swum when you tap out. Your swim stats will be available following the session. Please allow up to 12 hours to receive your stats email.

Please note: NOWCA provides an integrated booking, safety & venue management system for open water venues. Events and activities offered via the system are done so by Love Open Water and NOWCA has no part in the organisation or management of these.
If you have a question about an activity or event at a Love Open Water venue, please visit our HELP page and search for your answer. If you can't find the answer, please SUBMIT a ticket to contact the Love Open Water team

<a href="https://loveopenwater.co.uk/our-support/"><b>HELP</b></a>